The legal minefield of social networks

Social networks have become a goldmine of information for companies skilled in the art of connecting the dots - a little-noticed development that is beginning to concern companies. In many cases mining such information is completely legally. For example, one can examine public statements by company staffers - especially if they are inconsistent - that can point to new initiatives under way. Bob Fox, head of a competitive intelligence program for Canadian entrepreneurs advises firms to monitor competitors' comments in the media, on industry blogs, at conferences and, yes, on social networks like Twitter and Facebook. (blog)  "The legal minefield of social networks," February 4, 2010

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