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Hong Kong Chapter Leader Publishes CRM Book

Friday, September 9, 2016  
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Active SCIP member and Hong Kong Chapter leader, Alexander Lo, published Happy Customers Faster Cash (Hong Kong edition) with Marcel Wiedenbrugge and Cliff Wynn. 

This book is part of an international series of guidebooks on effective communication in financial Customer Relationship Management. 

Congratulations to Alexander and his co-authors!

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