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Online Intelligence & Strategy Training

Turbocharge your Career with SCIP

One of the biggest challenges for any training is the “what do I do now?” factor. Theory is important, but you need tools, templates, and implementation support in order to put ideas into practice. Developed in partnership with Voice of the Business Academy, SCIP Digital Learning provides:

Learning on Your Terms

Courses are about an hour, perfect for a lunch break or a layover, and can be taken on any device.

Cost-Effective Format

No airfare, hotel, meals or time out of office gets you the most for your training dollar. Members get a 15% discount on a Premium subscription.

A Robust Toolkit

Our Digital Learning program has dozens of tools and templates to accelerate your time to implementation.

More than Just CI

Courses cover numerous topics beyond competitive intelligence.

Intelligence Certificate

Customize your own learning plan, and complete tests to become Intelligence Certified.

Proven Best Practices

Solutions that you can implement to get ROI immediately, not abstract theory.

What Do Our Participants Say?

McGraw Hill Financial
Larna Bernard

"I was amazed at the ground covered and how it helped me set CI priorities for our organization. I’ve found aspects that I can implement and the templates will prove useful."

University of Basque Country
Ricardo Lopez Robles

"I found the courses more useful than other intelligence training companies. This online training has been very powerful and I have learned a lot of valuable information."

Aetna
Scott Root

"I recently hired an analyst who is new to CI. The courses were an efficient way to get a lot of valuable information disseminated quickly. Overall it was a very positive experience."

CACI International
Candy Quinn

"I definitely enjoyed the courses, and appreciate the templates, which are lacking from [another firm]. The courses provide a succinct overview of the selected topic. I look forward to additional courses."

Members - use code "SCIPIQ" for a 15% discount off a Premium Digital Learning subscription (discount subject to membership verification)

 

 

Topic Roadmaps (click to expand)

Competitive Intelligence Roadmap
47 Downloadable Tools & Templates - 8.5 hours of training
Certificate Awarded Upon Completion of Courses & Testing

  • Ethics & Legalities for Intelligence Programs
  • What is CI and What Should it Include?
  • Building Measurable Key Indices for Any Intelligence Program
  • Creating, Categorizing, and Assigning KPIs
  • Top Reasons Intelligence Programs Fail – And How to Avoid Them
  • Turning Information into Intelligence
  • The 5 Pillars Every Intelligence Program Needs
  • Implementing a Competitor Analysis Intelligence Program
  • Primary & Secondary Research Methods
  • Using Social Media for Competitive Intelligence
  • Intelligence for Sales Enablement
  • Implementing a Trade Show Intelligence Program
  •  

    Customer Experience Roadmap
    28 Downloadable Tools & Templates - 11.2 hours of training
    Certificate Awarded Upon Completion of Courses & Testing
  • What is Customer Experience?
  • Mapping The Customer Journey
  • Onboarding New Customers
  • Putting “Relationship” Back In Your CRM
  • Building Measurable Key Indices For Any Intelligence Program
  • Net Promoter Score – It’s Not Just About 1 Question
  • Employee Net Promoter Score
  • Primary And Secondary Research Methods
  • Creating, Categorizing and Assigning KPI's
  • 10 Steps To Implement a Customer Intelligence Program
  • Managing Employee Social Media
  • Creating And Leveraging Customer Surveys
  • Implementing A Customer Advisory Board
  • Implementing A Customer Retention/Loyalty Program
  • Customer-Focused Innovation
  •  

    Customer Service Roadmap
    4 Downloadable Tools & Templates - 4.1 hours of training
    Certificate Awarded Upon Completion of Courses & Testing
  • Fundamentals of Customer Service
  • Communicating Effectively with Customers
  • Building Great Customer Relationships
  • How to Interact with Customers
  • Engaging with Customers by Phone and Online
  • Handling Difficult Customers
  • Emotional Intelligence and Leadership Development
  • Putting All the Customer Services Pieces Together
  •  

    Strategic Thinking & Modeling Roadmap
    49 Downloadable Tools & Templates - 7.5 hours of training
    Certificate Awarded Upon Completion of Courses & Testing
  • Strategic Business Planning A-Z
  • Porter's Four Corners, 5 and 6 Forces
  • Use Cases for Six Sigma/Lean Six Sigma
  • Business Wargaming
  • Applications of SWOT Analysis
  • Leveraging Text Analytics and Sentiment Analysis
  • Primary and Secondary Research Methods
  • Emotional Intelligence and Leadership Development
  • Building Measurable Key Indices for Any Intelligence Program
  • Creating, Categorizing, and Assigning KPIs
  • Turning Information into Intelligence
  • Applying Cost Benefit Analysis
  •  

    Win-Loss Analysis Roadmap
    29 Downloadable Tools & Templates - 7.3 hours of training
    Certificate Awarded Upon Completion of Courses & Testing
  • Implementing a Win-Loss Program
  • ROI Calculations for Implementing A Win-Loss Program
  • Win-Loss Data from 200+ Organizations
  • Keeping Win-Loss Insights Fresh and Relevant
  • Building Measurable Key Indices For Any Intelligence Program
  • Creating, Categorizing, and Assigning KPIs
  • : Leveraging Text Analytics and Sentiment Analysis
  • Primary & Secondary Research Methods
  • Turning Information into Intelligence
  • The 5 Pillars Every Intelligence Program Needs
  •  

    Product Intelligence Roadmap
    29 Downloadable Tools & Templates - 7.3 hours of training
    Certificate Awarded Upon Completion of Courses & Testing
  • Implementing a Product Liability Program
  • Product Launch Decisions in 1 Month or Less
  • Performing a Package Selection Internally
  • Customer-Focused Innovation
  • Applications of SWOT Analysis
  • Building Measurable Key Indices For Any Intelligence Program
  • Creating, Categorizing, and Assigning KPIs
  • Primary & Secondary Research Methods
  • Turning Information into Intelligence
  •  

    Data Science Roadmap
    SCIP has partnered with leading online training & education provider DataCamp to provide over 200 courses led by expert instructors on topics such as importing data, data visualization, and machine learning. Skill tracks guide you to proficiency in a specific technology, methodology or domain. Become an expert in R/Python programming, SQL, Machine Learning, Statistical Modeling and more.
    DataCamp Certificate Awarded Upon Completion of Each Track
  • Data Manipulation & Visualization
  • Machine Learning Fundamentals
  • Text Mining
  • Big Data & Network Analysis
  • Probability & Distributions
  • Applied Finance
  •  

    LEARN MORE

     

     

    Communications Roadmap
    SCIP has partnered with world-class communications & messaging provider Oratium to provide 4.5 hours of online training in communications effectiveness. While communication is a crucial skill, traditional training focuses on developing the wrong skills, like eye contact and body language. Neither improves the quality of an argument or makes up for 100 PowerPoint slides reviewed at break neck speed. 
     
    SCIP members receive a 20% discount on Oratium’s Advanced Communication Design E-learning, which includes:
  • Nine 30-minute online training sessions with practical application exercises
  • The Compelling Communicator book by Oratium CEO and course instructor Tim Pollard
  • 12 month access to the Message Architect® app, Oratium’s proprietary web-based tool for message design
  • Comprehensive course workbook to reinforce the teaching
  •  

    Learn More

     

    We are a global community of Intelligence Strategists - leaders who leverage insights and best practices to enable smart strategic choices and transformational growth.

    SCIP - Strategic & Competitive Intelligence Professionals - 7550 IH 10 West, Suite 400 - San Antonio, TX 78229 USA